Inside John Lewis
Overview
In a television first BBC Two goes behind the scenes of John Lewis – one of Britain's biggest and best known department stores – as it tackles the worst recession for 80 years in Inside John Lewis.
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SEASONS
1
EPISODES
3
GENRE
Documentary
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S01E03
Episode 3
Programme three looks to the future. John Lewis is expanding its fashion offering online and we learn what their customers are expecting from a brave new world of 21st-century shopping. The big question facing John Lewis is whether they can embrace this online world without compromising on what it considers to be the business's Holy Grail - personal and specialist service.
